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Integrated Accessibility Standard Regulation

On July 1, 2011 the Government of Ontario passed the Integrated Accessibility Standards Regulation (Ontario Regulation 191/11) under the Accessibility for Ontarians with Disabilities Act, 2005.

The Integrated Accessibility Standards Regulation sets out specific requirements for four accessibility standards - built environment (design of public spaces), employment, information and communications and transportation - and also includes a section of general requirements that apply to all four standards.

Details of the requirements of each individual standard can be found by clicking the links above. The general requirements include:

  • Developing accessibility policies and a plan to outline how we will comply with the regulation. Click here to view the Integrated Accessibility Standard Regulation policy
  • Incorporating accessibility when we procure goods, services and facilities
  • Incorporating accessibility features when designing or buying self-service kiosks
  • Training staff and volunteers so that everyone who provides goods or services on our behalf understands the:
    o Integrated Accessibility Standards Regulation and its requirements, and
    o The Ontario Human Rights Code (as it relates to people with disabilities).
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